Support

Hardware & software support is offered via our helpdesk, where telephone, remote desktop & server support is provided. On-site engineers are also available for support & installation work throughout the Midlands on a 4 or 8 hour response basis & also options for 8 or 16 hour fix times. Any other parts of the UK can be supported by arrangement.

We are able to support the vast majority of computer hardware & operating systems in use today. No two companies are the same or have the same requirements, so our approach to IT maintenance & support services is simple; we work with you to establish your needs & then provide the solution which best matches them. Just give us a call to discuss your support requirements...

Services offered include:

Annual maintenance contracts

Ad-hoc support & repairs

Hardware & software cover

4 or 8 hours on-site response

8 or 16 hour fix times

Telephone & remote helpdesk support

On-site engineers throughout the Midlands

Full UK cover by arrangement

Remote monitoring & pro-active support