Support
Hardware & software support is offered via our helpdesk, where telephone, remote desktop & server support is provided. On-site engineers are also available for support & installation work throughout the Midlands on a 4 or 8 hour response basis & also options for 8 or 16 hour fix times. Any other parts of the UK can be supported by arrangement.
We are able to support the vast majority of computer hardware & operating systems in use today. No two companies are the same or have the same requirements, so our approach to IT maintenance & support services is simple; we work with you to establish your needs & then provide the solution which best matches them. Just give us a call to discuss your support requirements...
Services offered include:
Annual maintenance contracts
Ad-hoc support & repairs
Hardware & software cover
4 or 8 hours on-site response
8 or 16 hour fix times
Telephone & remote helpdesk support
On-site engineers throughout the Midlands
Full UK cover by arrangement
Remote monitoring & pro-active support